Common Problems in MT and How to Fix Them

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euna

Retired Moderator

euna

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MINITOKYO COMMON PROBLEMS AND SOLUTIONS

This thread contains several problems members have faced with in the past and the common solutions to fixing them. If the following does not work or does not help, you may ask a moderator POLITELY, query it at the Complaints Thread if it is related with restrictions/bans/ or deletion of artwork(s), or you may make a thread in the Bug Reports Forum.


BOTCHII MESSAGES: ARTWORK HAS BEEN DELETED

Symptoms:
- You have just received one or more PMs (Private Messages) from BotChii that one of your submissions have been deleted.

Reasons:
You have submitted an artwork which was deemed inappropriate and/or violating MiniTokyo Policy, therefore a moderator has deleted them from the gallery. Please note that it is not BotChii who deleted the artwork. BotChii is only an automated BOT which sends automated messages.

Solution:
There is nothing you can do. If a moderator has deleted your artwork/scan, usually, it means that it won't come back and you are not allowed to submit it again, unless
- you believe there was a mistake in deleting the artwork (for example, it wasn't a rip)
- you think it was an unjustified deletion
- you have received the BotChii PM stating that the artwork was deleted because it was corrupted (in this case, in your re-submission you must state that you have re-submitted it for this reason.)

In any of the above cases where you disagree with the moderator's decision on deletion of the artwork, you may query it at the Complaints Thread under the condition that you GIVE THE DIRECT URL TO MINITOKYO GALLERY ITEM THAT WAS DELETED. This means that links to ImageShack uploads will not be accepted.

If your wallpaper was deleted beacuse it was deemed to be low quality, you may still post it in The Sandbox Forum where it will be given hints, guides and suggestions on improving your skills.


CREDITS HAVE DISAPPEARED

Symptoms:
- Sudden loss of vast amount of credits

Problem:
Unlikely to be a bug or a problem, but due to member's activity.

Reasons:
It could be one or more of the following:
- You have recently submitted an artwork (credit cost for submission is shown on the submission page and it varies for each member).
- You have posted lots of very short comments in the forums/galleries. Posts which are less than 50 characters long result in deduction of credits.
- You have created new threads.
- You have used up your free download quota and has used credits to download more.

If you have not done any of the above, but have lost hundreds of credits without any reason, you may contact a moderator.


MY AVATAR/SIGNATURE WON'T UPLOAD // AVATAR/SIGNATURE IMAGE IS NOT CHANGING

Symptoms:
You have just uploaded a new avatar or signature, but the image is not changing on your browser.

Solution:
Go to Internet Options on your browser and clear out the cache and refresh page. If this doesn't work (it should though), try clearing out the cookies as well.


CANNOT VIEW ANY IMAGES FROM MINITOKYO

Symptoms:
- Cannot view ANY images from MiniTokyo.
- Other sites work fine.
- Using a different browser works.

Most Likely Problem:
You have blocked off all images from MiniTokyo without knowing.

Solution:
Firefox users: Right click on ANY image from MiniTokyo that is not showing up, and under the menu displayed, select "Unblock images from download.minitokyo.net". Refresh page.
IE users: Go to Tools>Internet Options>Advanced Tab then select the option "Show images" (something on those lines). It should be the first tickbox in the list.

I don't know about other browsers, but you should be able to do the same thing under Internet Options for any browser.


NOTIFICATION NUMBER IS WRONG

Symptoms:
- Notification number shown is different to the actual number of notifications received.
- You have no notifications, but are shown to have one or two.

Solution:
This isn't really a problem, but people do come and ask quite often. It is usually due to a ghost notification (which I must admit, do not know what causes it in the first place). If you don't like the misleading notifications count, Purge All option sets the notif count back to zero (as well as deleting all your notifs).


BROWSING OPTIONS DO NOT STAY

Symptoms:
You have set a certain browsing option for a certain gallery such as Female Scans only, but when you click > or >> or >>|, your page resets back to showing you the Whole Gallery.

Problem & Solution:
Apparently this is due to category names having spaces in between. Quoting Tama-Neko:

Quote by Tama-NekoI believe this is a bug when the title name has spaces in it. Also, the browsing is a bit buggy when you try to restrict the galleries to specific items (ie group scans, or indy art). Right now the best bet to restrict gallery view is to increase the number in the box on the left where it says which gallery page number you want to visit. The forward/back arrows will generally take you to the full gallery.

So the only thing you can do is to use the Page option and type in the page you want and raise it as you look through the gallery.


ABANDONED GROUPS

Problem:
Your group no longer has any moderators or administrators, leaving it with only members who are incapable of running the group. In this case,

Solution:
Go to this thread and give a link to your group. Link: Reviving abandoned groups


GROUP NAME IS THE SAME AS A USER'S USERNAME

Problem:
You click to go to one of your groups, but find that it leads you to a member's userpage who has the same username as the name of your group.

Solution:
Go to this thread and give a link to your group. Link: Group URL Refers to Member's Userpage with the Same Name


I WANT TO CLOSE MY ACCOUNT

Solution:
There is nothing you can do. If you want to leave MT, then you can just leave and let it be. You may wish to leave a note in your userpage that you have left. DO NOT CREATE THREADS SAYING THAT YOU WILL BE GONE.

I GET A CONTROL PANELl/SQL ERROR

Problem:
You get the following message when opening up Control Panel.

Quote:
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
Query:
SELECT even, a FROM user_css WHERE id =

Solution:
First try logging out and then logging back in. If that does not resolve the issue, then log out anyway and clear MiniTokyo cookies & caches. Normally this will resolve the issue.

CORRUPT GALLERY ITEMS

Problem:
Your submission does not load. Instead, you get "(c) 2004" type of msg in the img box. No matter how many times you try uploading or updating your item, it is not fixed.

Solution:
In this case, it is not your connection or MT that is the problem. It is YOUR GALLERY ITEM that is the problem. It is most likely that the image is saved under CMYK colour mode rather than RGB mode. Save your work again in RGB mode and re-upload to fix the problem.

You can easily change the colour mode by copying the image on Photoshop, click "New," change the initial colour mode to RGB then paste the image on the empty canvas. Save. Problem solved.

Anjhurin

Linguistics

Anjhurin

ARIA sanchou

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Whooo.... that is such a great initiative ! Now let's just hope that the members read this before starting a thread ^_^' (just like we hope they read the rules before breaking them... because breaking a rule unknowingly isn't as much fun as breaking it knowingly :) ).

But really, now we should start a study to see if this thread will have an impact on the creation of threads in the bug report section of the forum, or not.... Just to know if red dotted threads are read, or if every member just does as he / she pleases...

Sorry for the rant ^_^'... But good job

  • Jul 09, 2006

EarthAngel1

EarthAngel1

Hero's Aren't born their made

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Fix Polls question's with edit and allow uploading pic's into the groups i still haven't been able to that.

  • Jul 09, 2006

euna

Retired Moderator

euna

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Fixing polls, as far as I know is unavailable, so you have to get it right the first time. I know sheqel can fix this, but I think it's better to not bother him too much. ^^

About uploading pictures into groups, you can only do this if you are an administrator of the group. If you go to Control Panel>My Groups>Choose the group control panel you want to update>Customize Content, you will be able to update your userpage. Note that it's in HTML. You have to upload the image you want to an image hosting site such as ImageShack. I suggest you make your image no more than 480 pixels wide. Anything greater than that will ruin the view on a 800x600 resolution screen.

Then you may use the HTML tag:

<img src="the link of your image goes here">

This inserts the image into the group userpage. I hope that's what you were looking for.

somebodyelse

Retired Moderator

somebodyelse

Pacman's mouthpiece

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Wow, I shoulda done this sooner- now I got beat to the punch.

I'll edit the first post later for an entry saying USERPAGE IS JACKED UP

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Aoi Nishimata goodies! Check my gallery out!

littlejonny100

Retired Moderator

littlejonny100

Rusty Slave

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I just thought I'd say this hear seeing as Eunasahng mentioned it, and double check, that it seems moderators of groups now have all the same powers as an administrator. That is they can edit userpage and accept members and such, I have no idea when it became that way but I'm quite sure it wasn't always as such.

In essence the only difference between a moderator and an administrator for a group seems to be the actual title given, correct me if I'm wrong. Any idea if it's suppose to be this way, it doesn't bother me but I've been curious for a while?

"Do upon others as they would do upon you......except do it sooner, more often and better! "

lacusxxclyne

lacusxxclyne

~JUst SmilE & Ill BE FinE~

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yea i kinda curious too what the use of having moderators and administrator if they have the power of what admins have... i mean we kinda use moderators titles to show very active members of our group some apreciation and well although i haven had this incident i the moderator might screw up the customise page and well thus there goes our hard work....wth...
and i do feel that Admin should have that one bit of extra power over moderator you know the kind im the chairman and you are my acting chairman thing and the main reason we have moderator is because we might be away and we need people to care take our group while we are gone...
well thats just an opinion...

  • Jul 13, 2006

euna

Retired Moderator

euna

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Quote by littlejonny100 I just thought I'd say this hear seeing as Eunasahng mentioned it, and double check, that it seems moderators of groups now have all the same powers as an administrator. That is they can edit userpage and accept members and such, I have no idea when it became that way but I'm quite sure it wasn't always as such.

In essence the only difference between a moderator and an administrator for a group seems to be the actual title given, correct me if I'm wrong. Any idea if it's suppose to be this way, it doesn't bother me but I've been curious for a while?

=_=" i actually wasn't aware of that... *goes to check my own groups*
moderators should only be able to moderate each group, but not change the userpages and so on. I'll let sheq know so we can fix this. Thanks. ^^

Blueheart

Blueheart

Wapy's sister

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So that's the problem! I waas going worried because I couldn't costumized my group's userpage.

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euna

Retired Moderator

euna

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THe problem has now been fixed by sheqel and moderators of each group should have their rightful powers back (and the rest taken away XD ).

lacusxxclyne

lacusxxclyne

~JUst SmilE & Ill BE FinE~

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yea i just realize that =D

merged: 07-18-2006 ~ 06:44pm
lol i just came back from the art section...i just thought i said this though its not really a bug... you thewhen you click the Art section then they ask you to choose the type of art you want to see then i wanted to see anime wallpaper but when i hover over the text disappeared... well the problem is solved by just higlighting it or any other... its just that its kinda irritating =/ well i dont know if others experience that but of course its not a bug its just something irritating..

  • Jul 18, 2006

euna

Retired Moderator

euna

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I don't have that problem on Firefox. Maybe it's just your browser or it may actually be that the colour set for the highlight option just happens to be the same colour as the background. Don't worry about it. It shouldn't really be a problem in the long run anyway. *hint hint*

lacusxxclyne

lacusxxclyne

~JUst SmilE & Ill BE FinE~

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lol yea as i said its just irritating =D
just curious would the statistic in the groups pageviews,post made and gallery item ever be fixed?

  • Jul 19, 2006

Sheqel

Administrator

Sheqel

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I've made a fix attempt to the browsing options bug. To me it seems to work fine now.

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It's good!

  • Jul 30, 2006

Killing-Frost

Killing-Frost

~Random.::.Guy~

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I just wanted to point out that the Botchii is no longer in service and that if i am correct nouser is being used now ;) (just to avoid some confusion)

I have been wondering if making a Pending Bug thread or something along that line whereby bugs that has been noted and are in the process being fixed are being put on this thread so people could just go on to read this thread...
I dont know this would be worthwhile but i just hope that this would minimize people posting repeated threads and not waste precious time of moderators deleting threads again...

~Snow is where i came from...~

Tama-Neko

Tama-Neko

Invisible

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Quote by Killing-FrostI have been wondering if making a Pending Bug thread or something along that line whereby bugs that has been noted and are in the process being fixed are being put on this thread so people could just go on to read this thread...

I think that was the original purpose of the MT Changelog thread except that thread is no longer maintained. *hint to Sheqel*

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So the only thing you can do is to use the Page option and type in the page you want and raise it as you look through the gallery.

....um..........

  • Jul 31, 2006

lacusxxclyne

lacusxxclyne

~JUst SmilE & Ill BE FinE~

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dropping by again ;)

Actually i just was wondering i find that the http://forum.minitokyo.net/2/news/ section sometimes disappear on my forum list and then later appears again is it normal? Of course its not really a buggy problem..

  • Aug 01, 2006

Shkira

Shkira

Cake!!

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I love nouser, the banned bot. It's the perfect scapegoat for when some disgruntled member wants to delete something.

MadMover

MadMover

The Underside of the Kitties Paw

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I have a problem on my user page that yhas been brought to my attention. The top right side, I can see the page numbers boxed and totals are over and under the Service Announcements and Advertisement boxes. I'm not sure is this is a bug or what, but I would like to get it fixed. Is there a Mod in paticular that I need to get in touch with?

Believe in the freedom of music!

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Spystreak

Retired Moderator

Spystreak

The Grim Reaper

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Quote by MadMoverI have a problem on my user page that yhas been brought to my attention. The top right side, I can see the page numbers boxed and totals are over and under the Service Announcements and Advertisement boxes. I'm not sure is this is a bug or what, but I would like to get it fixed. Is there a Mod in paticular that I need to get in touch with?

Fixed your page for you. Punixer left in one too many end quote tags.

There isn't any specific mod that deals with this. Just flag down any mod that's online or ask the member that has the last normal looking post to check it to see that they did not leave out or accidently add a quote tag.

Fools You Can't Escape from The Grim Reaper. Your Only Chance for Escape Is Death. Bye Bye Now
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Your Ignorance Will Be Your Own Downfall.

MadMover

MadMover

The Underside of the Kitties Paw

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Quote by Spystreak

Quote by MadMoverI have a problem on my user page that yhas been brought to my attention. The top right side, I can see the page numbers boxed and totals are over and under the Service Announcements and Advertisement boxes. I'm not sure is this is a bug or what, but I would like to get it fixed. Is there a Mod in paticular that I need to get in touch with?

Fixed your page for you. Punixer left in one too many end quote tags.

There isn't any specific mod that deals with this. Just flag down any mod that's online or ask the member that has the last normal looking post to check it to see that they did not leave out or accidently add a quote tag.

Thanks for the quick fix and the advice ^_^

merged: 08-12-2006 ~ 11:45am
I have one last problem. It's not a bug, but it does bug me. In my Personal Information, it says that I'm 36. When in fact I just turned 42. I can't seem to find where to make the change myself. Is there an option for that? If not can one of the MODs fix it for me?

Believe in the freedom of music!

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Spystreak

Retired Moderator

Spystreak

The Grim Reaper

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Madmover

That should be easily fixed just by clicking your age. You can just click it on your userpage. Don't have to go into your control panel or anything. Just update your age by putting in your birthday. The system should correct itself after that.

Fools You Can't Escape from The Grim Reaper. Your Only Chance for Escape Is Death. Bye Bye Now
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Your Ignorance Will Be Your Own Downfall.

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